Frequently Asked Questions
Is Paygent.ai a payment processor?
No. Paygent.ai never processes or moves money. We analyze payment data to provide oversight, clarity, and recommendations.
Why does the name include “.ai”?
“.ai” signals artificial intelligence. Paygent.ai is an AI-powered SaaS analytics platform — a completely different category from processors.
How is Paygent.ai different from my processor?
Processors charge and move your money. We expose and explain their fees so you can optimize costs. Think of us as your independent guide.
Why should small businesses use Paygent.ai?
Most small businesses overpay without realizing it. Our platform makes payments simple, transparent, and optimized — no expertise required.
How do I request a payment processing statement audit?
Please click the Request an Audit, button also at the top of this webpage. There you'll be guided through the process. Accuracy is incredibly important to us so please give us up to 24 hours. We are AI-driven with a human touch.
Is my data secure?
Absolutely. We only read transaction data to create insights and never store sensitive payment details.
Is this really free?
Yes! It is 100% free to have your payment processing statement reviewed by Paygent.ai. This may become a paid service but while we are still growing, it's more important to help bring clarity to as many business owners as possible.