Ever notice how your fees seem to stay the same — even when your sales drop?
That’s no coincidence. Some processors design their pricing to be easy to start but hard to understand.
At Paygent.ai, we’ve spent years inside the payments industry, and one truth has never changed: the more complex the statement, the easier it is to hide profit. This post isn’t about finger-pointing — it’s about clarity. Because once you understand how processors hide markups, you’ll know exactly how to protect your business.
Every time you take a credit card payment, there are three layers of fees behind the scenes:
Interchange: Paid to the bank that issued your customer’s card.
Network Fees: Paid to the card brands — Visa, Mastercard, Discover, AmEx.
Processor Markup: Paid to your payment processor — the only layer they actually control.
That third layer — the markup — is where things get murky.
Markup isn’t inherently bad. Every business deserves to make a profit. But when that profit is hidden behind vague fees and bundled pricing, it’s impossible to tell whether you’re paying fairly — or far too much.
Let’s pull back the curtain on some of the most common tricks.
Instead of showing interchange and markup separately, some processors combine them into a single “rate.”
It looks simple — but simplicity hides detail.
You’ll often see tiers like “Qualified,” “Mid-Qualified,” and “Non-Qualified.” They sound technical, but here’s the catch: most of your transactions end up in the non-qualified bucket — the most expensive one.
That means you’re often paying premium rates on standard transactions.
Some processors advertise interchange-plus pricing but quietly tack on extra “network” or “regulatory” fees that don’t actually exist on official rate sheets.
A few common examples:
“Visa Access Fee” — duplicated or inflated.
“MC NABU Fee” — misrepresented or charged twice.
“FANF” Fee — charged incorrectly or on the wrong accounts.
Each looks small in isolation, but they add up quickly — and they’re nearly impossible to verify without insider knowledge.
A few familiar culprits: PCI, batch, or statement fees.
When justified by real services — like maintaining compliance or secure gateways — they make sense. But in many cases, they’re little more than padding.
If your statement shows multiple “maintenance” or “support” fees but your actual service hasn’t changed, you’re probably funding your processor’s margin — not your own protection.
This one’s subtle but powerful.
Over time, your effective rate (total fees ÷ total volume) creeps upward, even though your transaction volume and mix haven’t changed.
The base interchange rates from Visa and Mastercard remain the same — but your processor’s markup quietly increases.
If your effective rate has climbed more than 0.2% since last year, it’s time to ask questions.
You don’t need a finance degree to uncover hidden costs. A few simple steps will tell you a lot:
Calculate your effective rate.
Take your total monthly fees and divide them by your total processed volume. Multiply by 100 to get a percentage.
→ This tells you your real cost of acceptance.
Look for vague labels.
Terms like “Program Fee,” “Network Access,” or “Non-Qualified Fee” often signal blended or padded charges.
Ask for a full interchange breakdown.
Your processor should be able to show you what portion of each fee goes to the card networks vs. what they keep.
If they can’t — or won’t — show you, that’s your answer.
Processors shouldn’t need to hide their profit margins. You should know what you’re paying for — and what’s worth negotiating.
When business owners understand where their money goes, they make smarter decisions, not just about processing, but about pricing, customer experience, and growth.
Transparency doesn’t just protect your profits — it builds trust. And that trust compounds, transaction by transaction.
You don’t need to be a payments expert to protect your margins.
You just need visibility.
Paygent.ai is building tools that make it effortless to see your true costs — separating interchange, network fees, and processor markups so you can compare, evaluate, and decide with confidence.
No fine print. No mystery. Just truth.